To Whom It May Concern:
I understand that James is applying for the position of XXXX in your organization. I have known James for seven years, having been his manager between 2008 and 2015, and I would highly recommend him for this job position without any reservations.
James was a highly-skilled, valuable human asset to Norfolk Southern Railroad and his contributions to this organization are immeasurable. James started work in 2008 as the Operations and Service Coordinator and since that time, he has been maintaining excellent performance. He successfully managed and resolved a number of conflicts between shippers and receivers. In addition, he optimally utilized all the resources available to his department to achieve better performance as well as quality service delivery, which contributed to the number of positive feedback from our customers. James was always available to attend to customers and provided adequate, quality customer support. In the course of serving our company, James was been able to demonstrate his ability to make the best decisions during serious issues even without the intervention of the management. He maintained a well-structured workflow and took safety very important. He ensured compliance with all standard safety regulations at different levels of operations to avoid hazards.
James works well with other people and has great leadership qualities. He was able to organize his colleagues and get them to perform scheduled tasks on time. He has good human to human relationship and excellent communication skills. He is diligent, hardworking, committed, and time conscious.
I have no doubt that James will surely bring a positive turnaround into your organization if employed. He has all it takes to occupy this position and I am pleased to recommend him for this position. Please do not hesitate to contact me if you need further information about James.
Regards,
XXXX
